Privacy Policy
Last updated: December 26, 2025
Introduction
Welcome to Trippler. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our AI-powered travel planning services, and tell you about your privacy rights and how the law protects you.
Information We Collect
We collect and process the following types of information:
- Account Information: When you register for an account, we collect your name, email address, and password (encrypted).
- Travel Preferences: Information you provide when creating trip itineraries, including destinations, travel dates, budget, interests, dietary restrictions, and accommodation preferences.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and store certain information.
How We Use Your Information
We use your personal data for the following purposes:
- Provide Our Services: To generate personalized travel itineraries using AI, recommend activities and restaurants, and create packing lists.
- Account Management: To manage your account, authenticate your identity, and provide customer support.
- Improve Our Services: To analyze usage patterns, identify bugs, and enhance the functionality and user experience of our platform.
- Communications: To send you important service updates, security alerts, and support messages (we do not send marketing emails unless you opt-in).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Third-Party Services
We use the following third-party services to provide and improve our platform:
- OpenAI: We use OpenAI's API to generate personalized travel itineraries. Your travel preferences are sent to OpenAI for processing, but are not used to train their models.
- Google Maps Platform: We use Google Maps API and Google Places API to display maps, search for locations, and retrieve information about activities and restaurants.
- Authentication Providers: We may use third-party authentication providers (such as Google OAuth) to allow you to sign in to our service.
- Analytics: We use analytics services to understand how users interact with our platform and improve our services.
- Hosting and Infrastructure: We use cloud hosting providers to store and process your data securely.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using HTTPS/TLS
- Secure password hashing using industry-standard algorithms
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Database encryption and secure backups
Your Rights
Under data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Data Portability: Request a copy of your data in a machine-readable format
- Withdraw Consent: Withdraw consent for data processing where we rely on consent
- Object: Object to certain types of data processing
To exercise any of these rights, please contact us through your account settings or by email.
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal, regulatory, or security purposes.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
Affiliate Partnerships
Trippler may earn affiliate commissions when you book travel services through our partner links (such as hotels through Expedia, insurance through World Nomads, or tours through Viator). These partnerships help us keep our service free for users. When you click on an affiliate link, you will be directed to the partner's website, and their privacy policy will apply.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@trippler.com